Outage Status: Check here for issues and faults (2024)

Table of Contents

Current outages & maintenance Christchurch City Outage Outage Christchurch City Outage Outage Waitaki District, Mt Obi Extension Outage Outage Westland District, Fox West Outage Outage Westland District, Paringa Outage Outage Porirua City Outage Maintenance Napier City Outage Maintenance FAQs References

Current outages & maintenance

Christchurch City Outage Outage

(Mobile)

4G Mobile customers in Christchurch City may be experiencing a loss of Voice, Data & SMS services. The outage started 25th August 2024 at 22:39. Our techs are working on it and we'll show a green icon on this map when it's back up and running.

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Christchurch City Outage Outage

(Mobile)

Mobile customers in Christchurch City may be experiencing a loss of Voice, Data & SMS services. The outage started 25th August 2024 at 22:39. Our techs are working on it and we'll show a green icon on this map when it's back up and running.

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Waitaki District, Mt Obi Extension Outage Outage

(Mobile)

Mobile customers in Mt Obi Extension may be experiencing a loss of Voice, Data & SMS services. The outage started 25th August 2024 at 17:20. Our techs are working on it and we'll show a green icon on this map when it's back up and running.

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Westland District, Fox West Outage Outage

(Mobile)

Mobile customers in Fox West may be experiencing a loss of Voice, Data & SMS services. The outage started 25th August 2024 at 14:25. Our techs are working on it and we'll show a green icon on this map when it's back up and running.

Westland District, Paringa Outage Outage

(Mobile)

Mobile customers in Paringa may be experiencing a loss of Voice, Data & SMS services. The outage started 24th August 2024 at 09:31. Our techs are working on it and we'll show a green icon on this map when it's back up and running.

Porirua City Outage Maintenance

(Mobile)

Mobile customers in Porirua City may experience a loss of Voice, Data & SMS services (between 23rd August 2024 at 08:00 and 26th August 2024 at 19:00, Up to 3 hours) due to Network Maintenance.

Napier City Outage Maintenance

(Mobile)

Mobile customers in Napier City may experience a loss of Voice, Data & SMS services (between 22nd August 2024 at 08:00 and 26th August 2024 at 18:00, Up to 4 hours) due to Network Maintenance.

Outage Status: Check here for issues and faults (2024)

FAQs

What is an outage error? ›

First things first, let's define what an internet outage is. Simply put, an internet outage is when your internet connection goes down, and you can't access the internet. Outages can happen on a small scale, like just in your own home, or it can be a wider issue affecting your entire neighborhood or region.

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What does outage mean in the internet? ›

An Internet outage or Internet blackout or Internet shutdown is the complete or partial failure of the internet services. It can occur due to censorship, cyberattacks, disasters, police or security services actions or errors.

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How do I find out if Xfinity is down in my area? ›

You can check for outages using the Xfinity app on your mobile phone. Simply open the Xfinity app and outage information appears.

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How do I check the status of my power outage in Texas? ›

You can report a power outage or check the status of a previously reported power outage via our online reporting tool. You can also call us at 888.313. 4747. If you have signed up for My Oncor Alerts, text OUT to 66267 (ONCOR).

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How do you write a system outage message? ›

Message: We're currently experiencing a service outage for our [product/website/system]. Our team is actively working on resolving the issue. We believe the interruption is due to [reason] and IT experts are working tirelessly to restore service as quickly as possible.

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How do you respond to a system outage? ›

Selected by the community from 4 contributions.

1 Assess Impact. The first step in responding to a system outage is to assess its impact on your operations. ...
2 Notify Team. ...
3 Diagnose Issue. ...
4 Execute Plan. ...
5 Restore Systems. ...
6 Learn Lessons. ...
7 Here's what else to consider.

May 22, 2024

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What do you say when the internet is down? ›

The easiest way to let people know you're having internet issues is to say you have a “bad (internet) connection.” It looks like I'm having a bad connection today. Could you say that again, please? Sorry, I think the connection is bad.

How do I find out if the internet is down in my area? ›

Key takeaways

Start by checking your equipment in your home.
Check the dedicated website for your broadband provider to see if they're experiencing problems.
If you're persistently having problems with your internet, consider switching providers.

Nov 3, 2023

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How do you know if your internet is out? ›

You can use a site like downdetector.com to see if anyone else is having connection issues in your area. Many ISPs also have outage alerts via their websites and apps. Of course, you could always just call your ISP to find out if there's an outage.

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How do you know if your Xfinity cable is off? ›

Check to see if a service outage has been reported in your area by signing into your account and checking the Status Center, or register your phone to receive text alerts and text “Out” to 266278. If you're a Comcast Business customer, go to our Service Status Center to check your service health.

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What do you do when Xfinity WiFi goes down? ›

You can troubleshoot connectivity issues using the Xfinity app. Select WiFi and click the Troubleshoot option. If our system detects a problem we can't fix online and a visit is required, you have the option to schedule a technician visit.

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Does Xfinity cut off internet? ›

Depending on the circ*mstances, your service could be interrupted or disconnected due to late payment or missing payments. If this happens, you will need to make a payment to re-activate your services.

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How long will food last in a fridge without power? ›

As the USDA notes in Keeping Food Safe During an Emergency, your refrigerator will keep food safe for up to 4 hours during a power outage. Keep the door closed as much as possible. Discard refrigerated perishable food such as meat, poultry, fish, eggs, and leftovers after 4 hours without power.